Policy: New Procedure Rollout
|Title:||Policy on Implementation of New Procedures|
|Policy Owner:||Corporate Office; Operations|
|Applies to:||All HomeTrustee and Red Hill Ventures Employees|
|Effective Date:||July 10, 2019|
|Summary:||Defines the protocol for developing and implementation of new procedures for the workplace.|
If a new procedure has been approved by the managing director, the roll out process should begin. The roll out process steps are below:
Procedure should be tested using various scenarios.
If flaws, rework and retest procedure until all flaws have been corrected or have a viable work around.
Procedure should be written up and include the below:
Description of what procedure is for
Description of the procedure
Steps and instructions for the procedure including all work arounds
Procedure should be introduced to staff during monthly manager meeting
An in-person training session should be scheduled, Procedure write up provided to property managers and any other staff the procedure is relevant to
Follow-up trainings should occur as necessary until all staff understand and practice to procedure accurately.No more than two procedures should be introduced at one time.